{"id":219,"date":"2026-06-03T14:34:16","date_gmt":"2026-06-03T14:34:16","guid":{"rendered":"https:\/\/nexumpsa.eu\/?page_id=219"},"modified":"2026-06-03T15:21:33","modified_gmt":"2026-06-03T15:21:33","slug":"support","status":"publish","type":"page","link":"https:\/\/nexumpsa.eu\/?page_id=219","title":{"rendered":"Support"},"content":{"rendered":"<p>Support<\/p>\n<h1>Technical help and getting-started articles<\/h1>\n<p>Support starts with practical articles for self-hosted installs. Managed hosting customers get hosting, backup and email support included.<\/p>\n<h2>Support model<\/h2>\n<p>Self-hosted users can use the public documentation, source code and GitHub project. Managed hosting includes email support, hosting and backup. We can later add a contact form and a fuller wiki-style support area here.<\/p>\n<h3>Self-hosted<\/h3>\n<p>Use the GitHub repository, README, support articles and project issues as the technical starting point.<\/p>\n<h3>Managed hosting<\/h3>\n<p>&euro;10\/month or &euro;120\/year with hosting, backup and email support included.<\/p>\n<h3>Contributions<\/h3>\n<p>Developers and users can ask to contribute fixes, documentation, security improvements and product ideas.<\/p>\n<p>Articles<\/p>\n<h2>Getting started<\/h2>\n<p>These articles are WordPress posts in the Support category, rendered dynamically by YOOtheme.<\/p>\n<h3>Question<\/h3>\n<p>Answer<\/p>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"version\":\"5.0.34\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding_top\":\"\",\"padding_bottom\":\"\",\"style\":\"\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"expand\",\"height\":\"viewport\",\"image\":\"\/wp-content\/uploads\/2026\/06\/nexum-psa-hero.png\",\"image_size\":\"cover\",\"media_overlay\":\"rgba(20,20,20,0.58)\",\"text_color\":\"light\"},\"children\":[{\"type\":\"row\",\"props\":{\"width\":\"large\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"text\",\"props\":{\"content\":\"Support\",\"text_style\":\"meta\",\"text_color\":\"primary\",\"margin_bottom\":\"small\",\"margin_top\":\"remove\"}},{\"type\":\"headline\",\"props\":{\"content\":\"Technical help and getting-started articles\",\"title_element\":\"h1\",\"title_style\":\"heading-large\",\"maxwidth\":\"xlarge\",\"image_align\":\"left\",\"image_margin\":\"xsmall\"}},{\"type\":\"text\",\"props\":{\"content\":\"Support starts with practical articles for self-hosted installs. Managed hosting customers get hosting, backup and email support included.\",\"margin_top\":\"default\",\"margin_bottom\":\"default\",\"text_style\":\"lead\",\"maxwidth\":\"xlarge\"}},{\"type\":\"button\",\"props\":{\"button_size\":\"large\",\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin_top\":\"medium\",\"margin_bottom\":\"default\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"primary\",\"content\":\"Read articles\",\"link\":\"#articles\",\"icon_align\":\"left\",\"dialog_layout\":\"modal\",\"dialog_offcanvas_flip\":true}},{\"type\":\"button_item\",\"props\":{\"button_style\":\"default\",\"content\":\"Contact us\",\"link\":\"mailto:kontakt@nexumpsa.eu?subject=Nexum%20PSA%20demo\",\"icon_align\":\"left\",\"dialog_layout\":\"modal\",\"dialog_offcanvas_flip\":true}}]}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding_top\":\"xlarge\",\"padding_bottom\":\"xlarge\",\"style\":\"muted\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"large\"},\"children\":[{\"type\":\"row\",\"props\":{\"width\":\"large\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Support model\",\"title_element\":\"h2\",\"title_style\":\"heading-large\",\"maxwidth\":\"large\",\"image_align\":\"left\",\"image_margin\":\"xsmall\"}},{\"type\":\"text\",\"props\":{\"content\":\"Self-hosted users can use the public documentation, source code and GitHub project. Managed hosting includes email support, hosting and backup. We can later add a contact form and a fuller wiki-style support area here.\",\"margin_top\":\"default\",\"margin_bottom\":\"default\",\"text_style\":\"lead\",\"maxwidth\":\"xlarge\"}},{\"type\":\"grid\",\"props\":{\"content_column_breakpoint\":\"m\",\"content_margin\":\"small\",\"filter_align\":\"left\",\"filter_all\":true,\"filter_grid_breakpoint\":\"m\",\"filter_grid_width\":\"auto\",\"filter_position\":\"top\",\"filter_style\":\"tab\",\"grid_column_gap\":\"medium\",\"grid_default\":\"1\",\"grid_medium\":\"3\",\"grid_row_gap\":\"medium\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"item_animation\":true,\"lightbox_bg_close\":true,\"link_style\":\"default\",\"link_text\":\"Explore\",\"margin_bottom\":\"default\",\"margin_top\":\"medium\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"panel_padding\":\"medium\",\"panel_style\":\"card-default\",\"show_content\":true,\"show_hover_image\":true,\"show_hover_video\":true,\"show_image\":false,\"show_link\":false,\"show_meta\":true,\"show_title\":true,\"show_video\":true,\"title_align\":\"top\",\"title_element\":\"h3\",\"title_grid_breakpoint\":\"m\",\"title_grid_width\":\"1-2\",\"title_hover_style\":\"reset\",\"title_style\":\"heading-h5\"},\"children\":[{\"type\":\"grid_item\",\"props\":{\"title\":\"Self-hosted\",\"content\":\"Use the GitHub repository, README, support articles and project issues as the technical starting point.\",\"link\":\"\"}},{\"type\":\"grid_item\",\"props\":{\"title\":\"Managed hosting\",\"content\":\"&euro;10\/month or &euro;120\/year with hosting, backup and email support included.\",\"link\":\"\"}},{\"type\":\"grid_item\",\"props\":{\"title\":\"Contributions\",\"content\":\"Developers and users can ask to contribute fixes, documentation, security improvements and product ideas.\",\"link\":\"\"}}]}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"padding_top\":\"xlarge\",\"padding_bottom\":\"xlarge\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"large\",\"id\":\"articles\"},\"children\":[{\"type\":\"row\",\"props\":{\"width\":\"large\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"text\",\"props\":{\"content\":\"Articles\",\"text_style\":\"meta\",\"text_color\":\"primary\",\"margin_bottom\":\"small\",\"margin_top\":\"remove\"}},{\"type\":\"headline\",\"props\":{\"content\":\"Getting started\",\"title_element\":\"h2\",\"title_style\":\"heading-large\",\"maxwidth\":\"large\",\"image_align\":\"left\",\"image_margin\":\"xsmall\"}},{\"type\":\"text\",\"props\":{\"content\":\"These articles are WordPress posts in the Support category, rendered dynamically by YOOtheme.\",\"margin_top\":\"default\",\"margin_bottom\":\"default\",\"text_style\":\"lead\",\"maxwidth\":\"xlarge\"}},{\"type\":\"grid\",\"props\":{\"content_column_breakpoint\":\"m\",\"content_margin\":\"small\",\"grid_column_gap\":\"medium\",\"grid_default\":\"1\",\"grid_medium\":\"2\",\"grid_row_gap\":\"medium\",\"link_style\":\"default\",\"link_text\":\"Read article\",\"margin_bottom\":\"default\",\"margin_top\":\"medium\",\"meta_align\":\"below-title\",\"meta_element\":\"div\",\"meta_style\":\"text-meta\",\"panel_padding\":\"medium\",\"panel_style\":\"card-default\",\"show_content\":true,\"show_image\":false,\"show_link\":true,\"show_meta\":false,\"show_title\":true,\"title_element\":\"h3\",\"title_style\":\"heading-h5\"},\"source\":{\"query\":{\"name\":\"posts\",\"field\":{\"name\":\"customPosts\",\"arguments\":{\"terms\":[13],\"post_tag_operator\":\"AND\",\"limit\":9,\"order\":\"date\",\"order_direction\":\"DESC\",\"category_operator\":\"IN\"}}}},\"children\":[{\"type\":\"grid_item\",\"props\":{\"title\":\"Question\",\"content\":\"Answer\",\"link\":\"\"},\"source\":{\"query\":{\"name\":\"#parent\"},\"props\":{\"title\":{\"name\":\"title\",\"arguments\":{}},\"content\":{\"name\":\"excerpt\",\"arguments\":{}},\"link\":{\"name\":\"link\",\"arguments\":{}}}}}]}]}]}]}],\"props\":{}} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Support Technical help and getting-started articles Support starts with practical articles for self-hosted installs. Managed hosting customers get hosting, backup and email support included. Support model Self-hosted users can use the public documentation, source code and GitHub project. Managed hosting includes email support, hosting and backup. We can later add a contact form and a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-219","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=\/wp\/v2\/pages\/219","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=219"}],"version-history":[{"count":2,"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=\/wp\/v2\/pages\/219\/revisions"}],"predecessor-version":[{"id":263,"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=\/wp\/v2\/pages\/219\/revisions\/263"}],"wp:attachment":[{"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}