{"id":11,"date":"2026-06-02T20:09:06","date_gmt":"2026-06-02T20:09:06","guid":{"rendered":"https:\/\/nexumpsa.eu\/?page_id=11"},"modified":"2026-06-03T12:32:15","modified_gmt":"2026-06-03T12:32:15","slug":"home","status":"publish","type":"page","link":"https:\/\/nexumpsa.eu\/","title":{"rendered":"Home"},"content":{"rendered":"<h1>Nexum PSA<\/h1>\n<div>Service delivery, billing and operations in one calm workspace.<\/div>\n<div>Nexum PSA gives IT providers a practical way to run tickets, projects, agreements, time, expenses and invoicing without forcing the team into six separate systems.<\/div>\n<ul>\n<li>\n<p>\n        <a href=\"mailto:kontakt@nexumpsa.eu?subject=Nexum%20PSA%20demo\">Book a demo<\/a>\n    <\/p>\n<\/li>\n<li>\n<p>\n        <a href=\"#workflow\">View workflow<\/a>\n    <\/p>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<h3>One workspace<\/h3>\n<p>Tickets, projects and agreements<\/p>\n<div>Keep the service team, delivery work and commercial follow-up connected.<\/div>\n<\/li>\n<li>\n<h3>Invoice-ready<\/h3>\n<p>Time, expenses and recurring services<\/p>\n<div>Turn operational activity into cleaner billing data with less manual chasing.<\/div>\n<\/li>\n<li>\n<h3>Built for IT<\/h3>\n<p>MSP, service desk and field delivery<\/p>\n<div>A focused PSA foundation for teams that live between support, projects and customers.<\/div>\n<\/li>\n<\/ul>\n<div>\n<div class=\"uk-text-meta uk-text-primary uk-margin-small-bottom\">Why Nexum PSA<\/div>\n<\/div>\n<h2>A practical operating system for service work<\/h2>\n<div>The best PSA software should remove friction from the daily rhythm of support, delivery and billing. Nexum PSA is shaped around the work IT providers repeat every week.<\/div>\n<ul>\n<li>\n<h3>Support desk<\/h3>\n<p>Capture and prioritize<\/p>\n<div>Track requests, ownership, SLAs and follow-up so nothing sits invisible between inboxes.<\/div>\n<\/li>\n<li>\n<h3>Project delivery<\/h3>\n<p>Plan and execute<\/p>\n<div>Move from scope to tasks, time and milestones with a shared view of progress.<\/div>\n<\/li>\n<li>\n<h3>Commercial control<\/h3>\n<p>Agreements to invoice<\/p>\n<div>Connect recurring services, billable work and approvals before the invoice run starts.<\/div>\n<\/li>\n<\/ul>\n<div>\n<div class=\"uk-text-meta uk-text-primary uk-margin-small-bottom\">Workflow<\/div>\n<\/div>\n<h2>From request to invoice<\/h2>\n<div>The workflow follows the real path of an IT service job: capture the need, plan the work, deliver with control, and invoice with confidence.<\/div>\n<ul>\n<li>\n<h3>01 Capture<\/h3>\n<p>Tickets and intake<\/p>\n<div>Requests arrive, are categorized and get the right owner from the start.<\/div>\n<\/li>\n<li>\n<h3>02 Plan<\/h3>\n<p>Tasks, resources and agreements<\/p>\n<div>Teams see what is included, what is billable and what needs scheduling.<\/div>\n<\/li>\n<li>\n<h3>03 Deliver<\/h3>\n<p>Time, notes and customer updates<\/p>\n<div>Work is documented as it happens, keeping both the team and customer aligned.<\/div>\n<\/li>\n<li>\n<h3>04 Invoice<\/h3>\n<p>Approvals and billing data<\/p>\n<div>Approved time, expenses and recurring services are ready for the finance workflow.<\/div>\n<\/li>\n<\/ul>\n<div>\n<div class=\"uk-text-meta uk-text-primary uk-margin-small-bottom\">Platform<\/div>\n<\/div>\n<h2>The modules a service provider expects<\/h2>\n<div>Nexum PSA is positioned as a complete PSA foundation: broad enough to cover daily operations, focused enough that teams can actually use it.<\/div>\n<ul>\n<li>\n<h3>Agreements and SLAs<\/h3>\n<p>Service commitments<\/p>\n<div>Manage recurring services, response expectations and customer-specific rules.<\/div>\n<\/li>\n<li>\n<h3>Time and expenses<\/h3>\n<p>Billable control<\/p>\n<div>Capture activity close to the work and reduce the cleanup before billing.<\/div>\n<\/li>\n<li>\n<h3>Project delivery<\/h3>\n<p>Scope to completion<\/p>\n<div>Plan tasks, milestones and responsibilities without losing the commercial picture.<\/div>\n<\/li>\n<li>\n<h3>Customer portal<\/h3>\n<p>Shared visibility<\/p>\n<div>Give customers a clear place for requests, updates and approvals.<\/div>\n<\/li>\n<li>\n<h3>Reporting<\/h3>\n<p>Operational insight<\/p>\n<div>See workload, profitability, SLA performance and delivery trends in one view.<\/div>\n<\/li>\n<li>\n<h3>Integrations<\/h3>\n<p>Your existing stack<\/p>\n<div>Connect the PSA workflow to the tools already running the business.<\/div>\n<\/li>\n<\/ul>\n<div>\n<div class=\"uk-text-meta uk-text-primary uk-margin-small-bottom\">Next step<\/div>\n<\/div>\n<h2>Ready to see Nexum PSA in your workflow?<\/h2>\n<div>Book a short walkthrough and we will map the product to the way your service team handles tickets, projects, agreements and billing today.<\/div>\n<p><p>\n        <a href=\"mailto:kontakt@nexumpsa.eu?subject=Nexum%20PSA%20demo\">Contact Nexum PSA<\/a>\n    <\/p>\n<\/p>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"version\":\"5.0.34\",\"children\":[{\"type\":\"section\",\"props\":{\"height\":\"viewport\",\"image\":\"\/wp-content\/uploads\/2026\/06\/nexum-psa-hero.png\",\"image_position\":\"center-center\",\"image_size\":\"cover\",\"media_overlay\":\"rgba(20,20,20,0.58)\",\"style\":\"\",\"text_color\":\"light\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"expand\"},\"children\":[{\"type\":\"row\",\"props\":{\"width\":\"large\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Nexum 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Nexum PSA gives IT providers a practical way to run tickets, projects, agreements, time, expenses and invoicing without forcing the team into six separate systems. Book a demo View workflow One workspace Tickets, projects and agreements Keep the service team, delivery work and commercial [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11"}],"version-history":[{"count":26,"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":58,"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=\/wp\/v2\/pages\/11\/revisions\/58"}],"wp:attachment":[{"href":"https:\/\/nexumpsa.eu\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}